FAQ


COVID-19 ANNOUCEMENT: 

Due to the current ongoing pandemic, our policies have shifted. All made-to-order items are paused indefinitely. We are updating our inventory numbers to reflect availability based on current inventory in-house. If it is available to purchase then it will ship within 2 days! If it is not available, please email directly and we'll do our best to accommodate. 

Thank you in advance for your support during this precarious time. We greatly appreciate your business at all times, but especially now. 

Please don't hesitate to reach out should you have any additional questions, need to chat or just want to share a thought! 

Stay inside, stay safe & stay in touch. 

 

What if my piece needs repair?

We thoroughly check every piece before it leaves the studio to ensure you’re receiving a quality item that will last a lifetime. Please email us a photo of your piece and we’ll do our best to get it repaired. In most cases we’ll provide a return label for your items and get it fixed and returned to you ASAP. Repairs that are outside normal wear and tear outside the first year of purchase will be reviewed on a case by case basis. 

Can I order a ring in a 1/2 size?

Absolutely! And 1/4 as well. Just send us an email with your order and we will confirm the correct size.

What if I want something in a finish or metal that you don’t offer? Or with a stone added?

Easy! Send us an email with your request and will get back to you with a quote for that request.

As always, we're just an email or a DM away. Feel free to reach out with any questions!